   
|
|
■ Voipack VBP Web Call Solution |
|
| Internet has become a big stage for new applications. With e-commerce dominates the |
|
| future trend of business transactions, businesses must get exposures and visibilities by |
|
| building their own websites to promote themselves. The need to obtain “real” |
|
| customers and secure “solid” sale, is a challenge to the businesses who are investing |
|
| their marketing budgets. Voipack Corporation has Webcall800 Solution, providing the |
|
| following benefits: |
|
| 1. Low Barrier of Entry: There’s no need to invest new equipment or system, instead, it |
|
| maximizes the utilization of the company's existing investments. It's an added value to |
|
| the business' network investment. |
|
| 2. Fast and Convenient Connection: The potential customer surfs the company’s |
|
| website, with one click by the mouse on the company's web page, an agent will call the |
|
| customer right away, without the customer using the telephone to make the call; |
|
| 3. Comprehensive Functions: powerful call management capabilities ensure call captures |
|
| and monitoring. |
|
| 4. Easy to Deploy: user-friendly interface for administrator and maintenance. |
|
| 5. Great Voice Quality |
|
| 6. Great Customer Service Tool |
|
|
|
| Web call provides people who browse through a company website free call consultation |
|
| service like the traditional 800 service. Although Webcall800 uses PSTN to initiate calls |
|
| connecting the customer and the in-house agent, there are two PSTN calls originated at |
|
| the same time. Voipack's VBP VoIP Web Call Solution, while maintaining the ease and |
|
| convenience with all other benefits, provides an even better cost saving solution--the |
|
| Full VoIP Web Call Solution. |
|
|
|
| Full VoIP Web Call Solution will save the business one-half of the phone costs, since the |
|
| in house agent is connected to the IP phone (or VoIP gateway). The IP phone where |
|
| the agent is seated is connected to the internet and registered on the Webcall800 |
|
| platform. When the customer calls in, there is only one PSTN call. This solution not only |
|
| saves significant telephone costs, also frees up the PSTN resources for more customers. |
|
| Bundle the VoIP Web Call Solution with the VBP, assures communication efficiency, |
|
| saves costs, can realize more profits for the businesses. |
|
|
|