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WebCall800 Solution
Introduction：
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WebCall800, a kind of 800 free call service aimed for calls originated via web, is a real-
time online customer service system based on NGN. It provides web viewers with free call
consulting service to enterprises, guarantees enterprises better communication with
their customers on web basis, brings more marketing opportunities, and builds up
reputation for enterprises.
Target User: The enterprises and individuals who run websites and desire to offer call
consulting service for viewers of their website and their potential clients.
Usage：
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1. Web page viewer: No client end software and controller or otherwise is needed.
(1) Fill in your telephone number for contact following the prompts given via WebCall800
interface.
(2) Click the button for call connecting to submit the telephone number.
(3) The telephone rings immediately. Pick up the phone.
(4) Talk with the customer service person of the website to get the information you
want.
2. Website: Application procedures for WebCall800 service (free of charge at present)
(1) The user (usually the owner of website) submits service application online by logging
into www.voipack.com;
(2) An account number (a WebCall800 number) will be automatically distributed to the
user;
(3) The user logs into “User Management System” to make agent setting.
(4) Voipack helps users to install a call connection on their websites
(5) WebCall800 service is successfully applied.
istinction between WebCall800 and legacy 800 call
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WebCall800 Benefits
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