How to connect the gateway?[TOP]
1)Rack-mountable gateway: Plug in the power cord in one end to the gateway,
and plug in the other end to the power outlet on the wall, then turn the Power switch
On of the gateway.
2) Desk Top gateway: Connect one side of the power adaptor to the gateway and
the other side to the power outlet, if it's a one-piece adaptor. For 2-piece adaptor,
connect another side of the power adaptor to the power cord, then plug the power
cord in to the power outlet.
How to connect serial ports of the gateway and your computer?[TOP]
here is a white 9-pin serial port cable supplied with the gateway. Connect the
male end of the cable to the Console port on the front end of the gateway and the
female end to the serial port (COM1) of your computer, Then, configure correct
communication parameters for serial port via HyperTerminal, for information of
parameters setting , please refer to the Manual.
How to connect the gateway to the Internet? [TOP]
There are two Ethernet ports on the gateway, one is marked as LAN, another as
WAN.
 
How to log onto the gateway via Telnet?[TOP]
Log onto the gateway from a remote computer via Telnet to view configuration
information of gateway (e.g. IP address, Version, Mode, etc) providing the gateway
is connected to the public network with fixed IP or dynamic IP. To prevent others
from logging onto your gateway, one can assign a login password, details are as
follows:
1) Log onto the gateway via HyperTerminal
2) Input “passwdSet” after prompt character “Voipack”
3) Enter the password
4) Re-enter the password
Now the Telnet login password is set. You will be required to enter the password
when logging onto the gateway via Telnet.
How to view debug information on the gateway?[TOP]
Input “dbgcmd” after “Voipack>” to enter debug mode.
Input “spy xgcp 2” after “MXP>” to display mgcp-related information such as call
connection, communication and call release.
Input “spy tiu 0” after “MXP>” to display ringing detection related information for
FXO detection.
Why FXO fails to terminate calls?[TOP]
FXO release failure-where FXO fails to terminate the call while the call is actually
released, occasionally occurs when FXO fails to detect the power down and/or busy
tone status. Firmware Version 5.37 features automatic busy tone detection which
may effectively resolve this problem however, some busy tone signals sent by PBX
are not under the default detection range, so necessary modification is required.
Details are as follows:
View default parameters:
Voipack>showBusytoneParam
Set new parameters:
Voipack>flash_set_bztone_param (1000,50, 1000, 50, 30).
If FXO release failure still occurs, set mute detection parameters.
 
 
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